+61 7 5592 8100
Nineteen at The Star, 1 Casino Dr, Broadbeach QLD 4218,
Australia
Open daily 12:00 – 24:00
The concierge version of the night: collected, dined, hosted and delivered home — you make one booking and no decisions after it.
Some nights deserve to be frictionless. The concierge package is exactly that: a car collects you, dinner runs to your pace at Level 19, a host walks you to the lounge, and the car returns when you say so.
It suits anniversaries, client hosting, and anyone visiting the Gold Coast who wants the venue's best without doing the logistics. One call builds the whole thing.
The decisions you don't have to make.
Collected and returned on your schedule — sedan or limousine by arrangement.
Your sitting, your courses, your timing — the table waits on you, not the reverse.
The host settles you in below, queues never featured.
Timing changes, extra guests, dessert decisions — one call handles it.
Collected, dined, hosted, delivered.
Date, party, occasion — the concierge builds the shape.
Timings, dinner pace, play preferences — locked before the day.
The car arrives; the evening begins at your door.
Every transition is handled; the car returns when you're done.
Fully managed: transfers, signature dinner, hosted lounge access and concierge support. Gaming credit packages on request; 18+.
I made one phone call and the whole night arranged itself — car, dinner, the lounge, home. I haven't been that relaxed on a date in years.
Peter & Sam, Concierge guests
The concierge package needs at least a week's notice to arrange transport cleanly; two is better. Gaming credit is arranged in advance only. Special occasions — proposals, anniversaries — can be staged into the evening; tell the concierge, not the floor team.
More answers live on the FAQ page , or call the concierge on +61 7 5592 8100.
Tell the concierge the date and the occasion. Everything else is our job.